You get a reply within two business days, from me, not a form response. If it looks like a fit we schedule a call. If it does not, I will tell you that and point you somewhere better.

No. Most of the good conversations start with a symptom rather than a brief. The product is not moving, the packaging looks like everyone else’s, a buyer passed, you know you should charge more and cannot make the case. Bring the symptom. Diagnosis is the job.

Most engagements start with a paid diagnostic, $6,500 to $12,000, which ends in a written plan you own whether or not you continue with us. Full builds typically run $40,000 to $120,000 depending on SKU count and manufacturing complexity. Nobody gets surprised by a number here.

Common. Sometimes the identity is fine and the packaging is undermining it. Sometimes it is the reverse. We will tell you which, including when the answer is that you need less work than you thought.

Physical products, mostly wellness, supplements, and regulated categories where the package has to do the selling because the advertising cannot. If your product cannot make claims and cannot buy conventional media, this is the right room.

Possibly, and that is worth finding out in an email rather than after three calls. Single-asset requests, one-off labels, and logo-only projects are not what this studio is built for. We can usually refer you to someone good.

Me. Every phase, from positioning through tooling geometry. There is no account layer and nothing gets handed to a junior.

Yes. Most clients are elsewhere. The work is digital until it reaches a factory, and factories are wherever your factory is.

The studio takes a limited number of full builds at a time so that the person you talk to is the person doing the work. Kickoff is typically two to four weeks out. If we are full, we will say so rather than stack you behind other projects.